Delivery Information

Working Hours:

Monday – Friday: 9:00am- 6:00pm

  

Address:

Retail store: Room2602-05, 26/F, Wealth Commercial Centre, 48 Kwong Wa Street, Mongkok, Kowloon,Hong Kong 

      Opening Hours: Mon- Sat 12:30pm- 08:00pm

Office: Room 608, 6/F, Global GatewayTower, 63 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong. 

Tel: (+852) 2332 7128 

Fax: (+852) 2332 6108 

Email: sales@ptssyndicate.com 

________________________________________

 

General postal delivery

Handling Time: 3-4 working days

Customers shall bear extra cost for residential areas

Delivery Options: Local Delivery /Standard Delivery/ Express Delivery

The products are delivered by Hong Kong Post normally takes 2 - 3 working days for dispatch after the payment is confirmed.


Coverage Area & delivery time:

Local Delivery: 

Self Pick Up At Store: 2-3 Working Days 

Hong Kong Post Office: 2-3 Working Days

 

Standard Delivery

Express Delivery

Asia (6-15 Working Days)

·             Taiwan: 6-9 Working Days

·             Vietnam: 12-14 Working Days

·             Malaysia: 12-14 Working Days

·             Thailand: 9-15 Working Days

·             Singapore: 10-11 Working Days

 

 

Asia (1-9 Working Days)

·             Macau: 1-2 Working Days

·             Taiwan: 1-3 Working Days

·             Japan: 1-4 Working Days

·             Vietnam: 1-7 Working Days

·             Malaysia: 2-6 Working Days

·             Thailand: 1-7 Working Days

·             Singapore: 2-3 Working Days

 

Europe (10-14 Working Days)

·             Finland: 10-14 Working Days

·             Portugal: 11-12 Working Days

 

 

 

 

 

 

 

Europe (1-11 Working Days)

·             Belgium: 3-5 Working Days

·             Denmark: 3-7 Working Days

·             Finland: 2-4 Working Days

·             France: 2-11 Working Days

·             Germany:  2-7 Working Days

·             Portugal: 2-5 Working Days

·             Netherland: 2-8 Working Days

·             Switzerland: 1-3 Working Days

 

Surface Mail (For affected area that the delivery method is limited due to Corona Virus

Asia (21-45 Working Days)

·             South Korea 21-45 Working Days


Europe (43-58 Working Days)

·             United Kingdom 43-58 Working Days)

 

Oceania (30-51 Working Days)

·             Australia: 30-57 Working Days

·             New Zealand: 40-51 Working Days

 

North America (40-73 Working Days)

·             Canada: 40-70 Working Days

·             United States of America :44-73 Working Days 

 

* Other countries not listed above please E-MAIL us for quotation BEFORE purchase.

** We will not ship to APO/ FPO addresses.

 

Please provide the accurate shipping address

·            We will refund the whole order by PayPal with 10% service charges when we receive invalid address for the order.

·            We are not responsible for any shipment to the countries that are not included in our shipping options.

·            Customers can find the local forwarder for delivery purpose, we are able to fulfill your order by delivering to our retail store. Once the items are collected by your forwarder,PTS Steel shop are not responsible for any duties afterwards.